Over two billion people use it for private messages, while over 175 million people all over the world interact with companies through WhatsApp Business.īut how exactly does WhatsApp Business work, how do you create a business account on WhatsApp, and how do you download it and set it up for your shop? We’ll answer all these questions – and more besides – in this comprehensive guide. ![]() In recent years, WhatsApp has achieved incredible success as an instant messaging platform. The app is free, so there are no costs associated with accessing it. It allows them to communicate effectively with their customers, provides a new sales channel and enables them to provide better and more responsive customer support. ![]() WhatsApp Business has become a vital tool for SMEs and both online and bricks-and-mortar shops. If you’ve been wondering what WhatsApp Business is, how it works and whether there’s a web version to use on your PC or Mac, you’ve come to the right place. ![]() A comprehensive guide to WhatsApp Business: what it is and how it works
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